Rogersville Office
Mount Carmel Office
Office Hours
Monday - Friday:
8:00 AM to 5:00 PM
Weekends & Holidays:
Closed
After Hours Emergency:
(423) 272-8841
Serving clean, safe, economical natural and propane gas to Hawkins County
Our offices will be closed on Monday, September 2, 2024 in observance of Labor Day
Apply for Natural Gas Service
Safety is our #1 priority at Hawkins County Gas. We strive to make our customers feel comfortable and safe at all times. In the event of an emergency, call our 24-hour emergency line at (423) 272-8841 or (423) 357-8585. If your call is not answered please dial 911 and report your emergency.
We are delighted that you are interested in applying for natural gas service with us. Hawkins County Gas is here to meet all of your natural gas needs by providing quality natural gas service at competitive rates in a safe, environmentally clean and efficient manner.
The majority of our customers are either residential or commercial. However, we do have some additional rate class options available to help meet specific business, industry, and non-profit needs. If you would like to see a description of our available natural gas rates, please see our Current Gas Rates Page. For our business, industrial, and non-profit customers with further questions about your particular natural gas rate needs, please feel free to contact our office at (423) 272-8841.
To begin natural gas service with us, an application must be submitted with a non-refundable $30.00 Connection Fee. In addition to the Connection Fee, a Deposit may be required for customers with poor credit history.
As of December 31, 2010, the Hawkins County Gas Utility District is required by federal law
(FACT ACT - Red Flag Policy) to verify applicants identity by using the following federal guidelines prior to having service connected:
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Government issued photo ID and one of the following:
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Original or certified copy of Birth Certificate
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Social Security Card
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Passport
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Credit Card
In addition, the following documents are also required:
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For Tenants - Fully executed lease or letter of authorization
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For Homeowners - Proof of ownership (e.g. Bill of Sale, Deed)
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For Agents - Listing Agreement or Management Agreement
To expedite the application process, you can download the application here and bring the completed form to either of our offices. You may also come into either of our offices and apply for service
in-person. Connection Fees and Deposits can be mailed to our Rogersville office or paid in person at either of our offices.